Though Earthlink told us that cable Internet was available in our apartment, the contractor found out that we don’t have a cable box in back of the building.
The contractor believed that Time Warner might send an engineer to look at the building and perhaps eventually install a cable box. Our other option is to get written permission from our landlord and the person who own the building joined to ours, so that a contractor could mount cable and run it along the outside of the building to our apartment.